Privacy Policy

Last updated: 1.1.2026
 

Greenwave Renewable Solutions Ltd is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal data when you visit our website or contact us.

Greenwave Renewable Solutions Ltd is the data controller. Our registered address is Eagle House, Sudbury Road, Bury St Edmunds, IP30 0UN. Our telephone number is 01284 598076 and our email address is info@greenwaverenewables.co.uk.

We may collect personal information that you provide to us, including your name, email address, telephone number, address, property details and any other information you submit via contact forms, enquiry forms or email. We may also collect information automatically when you use our website, including your IP address, browser type, pages visited, time spent on the site and referring websites. This information is collected using cookies and analytics tools.

We use your information to respond to enquiries, provide quotations, arrange surveys, installations and servicing, communicate with you about our services, improve our website and customer experience, and to comply with legal and regulatory obligations. We do not sell your personal data to third parties.

We process personal data under the lawful bases of consent, where you have contacted us or submitted a form; contract, where data is required to provide a service; legal obligation, where required by law; and legitimate interests, to operate and improve our business fairly.

We take appropriate technical and organisational measures to protect your personal data, including secure email systems, restricted access and secure storage. We only retain personal data for as long as necessary for the purposes it was collected or as required by law.

We may share your data where necessary with engineers or subcontractors involved in your installation or servicing, regulatory bodies such as MCS or Ofgem where required, and professional advisers such as accountants or legal advisers. All third parties are required to respect the security and confidentiality of your data.

You have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data where applicable, object to or restrict processing, and withdraw consent at any time. To exercise these rights, please contact us at info@greenwaverenewables.co.uk.

Our website uses cookies to improve functionality and analyse traffic. You can control cookies through your browser settings.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We may update this privacy policy from time to time. Any changes will be published on this page with an updated revision date.

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office at www.ico.org.uk